Returns & Exchanges
At Sesa Care, we want you to be completely satisfied with your beauty journey; if a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for unopened and unused items. Our goal is to ensure your self-care routine remains stress-free from purchase to application.
Initiate Your Request
Log into your Sesa Care account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Items
Securely pack the unused products in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.
Ship to Our Warehouse
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Check and Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing